I’ve been noticing delays during patient check-ins at our clinic, especially during peak hours. I use our EHR system daily, but I feel like we could do better with managing records to speed things up. Has anyone else faced this and found effective solutions? It’s getting a bit frustrating.
And time is definitely a factor — our team found that pre-checking records the day before can really smoothen the process. You might also want to simplify your question prompts during check-in. Have you considered any specific EHR features to help with that?
I totally get the frustration! Have you tried training staff on quick EHR shortcuts? It made a difference for us.
I’ve found that doing a quick check for missing insurance info before the patient arrives can really help cut down on delays. Maybe consider assigning someone to handle this during peak times — it can make a big difference.